The “Offers” page is a centralized view of every offer you have submitted in TFX. It tracks the full lifecycle of each offer (from initial submission, through counter negotiations, to final outcomes) without leaving TFX.

On the Highway website and the app, use the “Offers” page or section to review offer activity.

The page is designed to answer one question at all times: Whose turn is it to act on this offer, the broker or the carrier?

Offers are organized into three tabs:

The Action tab shows offers where the broker has taken action and is waiting on you to respond. You will see an offer here when the broker has countered your rate.

What you will see:

Available actions:

The Waiting tab shows offers you have submitted that are under broker review. You will see an offer here when you have sent an offer, countered a broker's counter, or the broker has not yet responded.

What you will see:

Available actions:

If the broker responds with a counter, the offer moves to Action. Accept or Reject moves it to History.

If you placed an offer and need to withdraw it:

Important: Offers can only be withdrawn on loads submitted with Place Offer. Loads booked using Book Now cannot be withdrawn through TFX.

The History tab contains offers that are no longer active. This includes an archived list of fully negotiated offers with a final status, and offers sent to brokers whose systems cannot send responses back to TFX. This tab acts as your long-term audit log. Offer records are retained in History for 30 days.

Booked Rate is only displayed when the final status results in a covered load.

If you receive a Request for Bid (RFB), review the load details and submit pricing if you want to participate. Your response enters the normal offer and negotiation flow.

For more information, see TFX Request for Bid (RFB)

Broker connection or onboarding requirements may vary by broker and transaction. Follow the steps shown in TFX and any instructions provided by the broker to continue.

Check the current offer state first. Action means you need to respond; Waiting means the broker response is still pending. If the offer still does not match what you expect after completing any requested broker connection or onboarding step, contact tfxservice@highway.com.

Once a load moves beyond the offer stage, use My Loads on the Highway website to review the current load status and available rate confirmation.

Overview

Out-of-Network Offers allow qualified, pre-vetted carriers to submit and negotiate offers on loads from brokers they aren't yet connected with in TFX.

Previously, you had to establish a connection with a broker before you could submit an offer. Now, you can submit an offer right away and negotiate with the broker before completing the connection process.

If the broker accepts your offer, you'll need to complete any required broker connection steps before the load can be booked. But, the great news is that you already know you'll meet their requirements.

With Out-of-Network Offers, you can:

Qualified carriers can view eligible loads from brokers they aren't currently connected with.

You can submit an offer on these loads without establishing a broker connection first.

Once you submit an offer, the broker can:

You can continue negotiating just as you would with a broker you're already connected with.

You may also complete the broker connection at any point during the negotiation process.

If the broker accepts your offer and you aren't yet connected, the offer will move to Assigned – Need to Connect.

At this point, your offer has been accepted, but the load is not booked yet.

You'll be prompted to complete the required broker connection. Negotiation is complete while you finish this step.

Once you've completed the required connection steps, Highway can finalize the booking.

Your offer will then move to Booked, and you'll receive the standard booking notifications and information you need to move forward with the load.

Important: An accepted offer is not a completed booking until the required broker connection is finished and the offer reaches Booked status.

No. If you're qualified and the load is eligible for Out-of-Network Offers, you can submit an offer before establishing a broker connection.

Yes. You can submit and negotiate your offer without connecting first. The broker can accept, counter, or reject your offer through the normal negotiation workflow.

Yes. You can complete the broker connection at any point during negotiation. Your offer will continue through the same negotiation process.

Your offer will move to Assigned – Need to Connect. You'll need to complete the broker connection before the load can be officially booked.

Not necessarily. If a broker connection is still required, the load is not booked until you complete those steps and the offer reaches Booked status.

A load can only be booked by one carrier. If another carrier completes the booking before you finish the required connection process, your pending offer will be closed and its final outcome will appear in your offer history.

No. An offer starts or continues a negotiation. The load is not reserved simply because an offer was submitted.

Use the “Offers” page on the Highway website and the “Offers” section on the Highway app.

Yes. Highway supports in-platform negotiations, and the parties can also continue negotiating directly outside Highway.

Use the “Offers” page to negotiate offers. Once you are booked on a load, review those details in the “My Load” page

• Find and Book Loads on the Trusted Freight Exchange (TFX)

• TFX Request for Bid (RFB)

• Getting Started with TFX

• Use TFX in the Highway App